Policies & Disclaimers
Although you'll probably love what you bought, returns are only accepted for store credit and you must contact me within 7 days of receiving your item. Because it is just one human behind the curtain, I cannot offer full returns at this time.
Exchanges may be accepted within 7 days of purchase, and the item must be returned in the condition of which it was sent. You may choose another item of equal or lesser value. If you choose an item of lesser value, the remainder will be given as store credit.
If a piece breaks for natural wear and tear, I will try to repair to the best of my ability, although this will fall under my repair costs which starts at $40. Please see care instructions for more details.
Any discounted piece is final sale.
Of course, there are always situations that may be exceptions to these guidelines, and I do truly want you to love your purchase. Please reach out via email or phone if this is something you would like to discuss.
Email: info@sydneykayjewelry.com
Phone: (970) 924-0421
**If you contact me via phone, you can reach out at any point in the day, but I try to only answer business calls within the hours of 10am to 6pm. Please be patient with me if you don't get an immediate response.
SHIPPING:
Order Processing Time - on ready to ship items, I have a 1 to 3 day processing time. Made to order or Custom work may take up to 4 to 6 weeks.
Domestic Shipping Rates -
-Standard 4 to 5 days (no insurance) $5
-Standard 2 to 3 days (with insurance) $10
-Overnight $30
International Shipping - $30
**All shipping is carbon neutral :)
DISCLAIMERS:
Crystals :
All jewelry is handmade, and all gems are totally natural. Meaning, that not all stones will look alike if there are multiple of similar styles. All jewelry is one of a kind, as each stone is unique and beautiful in its own way. I do my best to take the most authentic and natural-looking photos of how the stones look in real life, but if you ever want more photos of a piece, refer to my contact info under the "Returns & Exchange" info at the top of this page or click here.
In no way can you just buy a crystal and magically improves your life. Crystals are tools, and reminders of the message they hold. Working with crystals is a intuitive journey, and whether you work with them during meditation or with energy practitioners, they are vessels of good intentions and love.
I will provide as much info as possible about each crystal, although further research is encouraged. If you want to successfully work with crystals, you need to get to know the stone you have. Spend quiet time with it, take care of it and let them be a reminder of the affirmations you instill into it.
If you want to learn more and totally nerd out, check out this workshop video by Marcel Vogel.
Astrology:
To start, if you like the Western Astrological system, awesome! It is fun and holds so much meaning. As a person digs deeper into their birth chart, so much will resonate and make sense! HOWEVER, it goes deeper than just your sun sign! If you want to learn more, reach out to a skilled astrologer.
IF you do not resonate with the Western system, and before you write off astrology as being BS, please read into the Vedic/Sideral system. This is the eastern system of astrology and this is follows what the stars and planet are doing in real time.
Some people I really resonate with are:
The Starry Eyed Mystic - Western Astrologer
Christine Rodriguez -Vedic Astrologer
The Vital Mystic - a fellow Astro-Herbalist
To learn more about astro-herbalism, check out the School of Evolutionary Herbalism